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Customer Service

If you need to make a change to your policy, please contact your insurance provider.

If you are having difficulty making a payment or have a question, please contact:

Rent HO4 Customer Service

TEL: 800.447.1889

HOURS: Mon. - Fri. 6:00 AM - 5:00 PM PST

Commercial Auto Customer Service

TEL: 866.401.2111

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you reach us after business hours, please leave a message and we will return your call within the next business day.

Condo HO6 Customer Service

TEL: 800.447.1889

HOURS: Mon. - Fri. 6:00 AM - 5:00 PM PST

Dwelling Fire DP3 Customer Service

TEL: 800.447.1889

HOURS: Mon. - Fri. 6:00 AM - 5:00 PM PST

Homeowners HO3 Customer Service

TEL: 800.447.1889

HOURS: Mon. - Fri. 6:00 AM - 5:00 PM PST

Personal Auto Customer Service

TEL: 800.333.5553 option 3

HOURS: Mon. - Fri. 9:00 AM - 5:00 PM PST

Personal Motorcycle Customer Service

TEL: 800.333.5553 option 3

HOURS: Mon. - Fri. 9:00 AM - 5:00 PM PST

Quake Assist Customer Service

TEL: 877.233.9722

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you leave a message after business hours, someone from our team will get back to you the next business day.

Residential Earthquake Customer Service

TEL: 877.233.9722

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you leave a message after business hours, someone from our team will get back to you the next business day.

Small Commercial Earthquake Customer Service

TEL: 877.233.9722

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you leave a message after business hours, someone from our team will get back to you the next business day.

Commercial Package Customer Service

TEL: 866.401.2111

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you reach us after business hours, please leave a message and we will return your call within the next business day.

Surety Bonds Customer Service

TEL: 866.401.2111 x7192

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you leave a message after business hours, someone from our team will get back to you the next business day.

Workers' Compensation Customer Service

TEL: 866.401.2111

HOURS: Mon. - Fri. 8:00 AM - 5:00 PM PST

If you reach us after business hours, please leave a message and we will return your call within the next business day.